What's the warranty/guarantee?

Greg D Updated by Greg D

We have in place something that we call the Smile Guarantee - this guarantee promises that so long as you have followed these SmileLife prescribed guidelines:

  • Worn your aligners for 22 hours per day for 14 days before changing to the next.
  • Completed your prescribed IPR plan.
  • Uploaded your monthly check-in photos to your SmileLife App.

The Smile Guarantee strictly applies to customers who have followed the above guidelines and those who have not will have their Smile Guarantee voided and any required and/or requested additional treatment will bear an additional fee.

Please note: Keep your used clear aligners in the individual safe storage bags that were provided to you, until you have started your aftercare. If you dispose of your worn aligners, this will void your smile guarantee.

How did we do?

Can I use SmileLife Clear Aligners on only my upper or lower teeth?

What happens if I break/lose an aligner?