How can I reject my Treatment Plan?

Grainne Updated by Grainne

How to cancel your Clear Aligner Treatment Plan:

  1. Go to your treatment plan via the SmileLife Web App.
  2. Open your Treatment Plan
  3. Click “Request Revision” below the Confirm Plan button and comment
  4. The “Cancel Plan” will be available after and Click “Cancel Smile”. 
  5.  Please allow 5-10 working days to recieve your refund depending on your banking provider.

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We are sad to see you go, but hopefully we can work together on your dream smile in the future.

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