Can I get a refund for my Impression Kit?

Greg D Updated by Greg D

This depends on the nature of your refund request.

What is the process for receiving a refund?

  1. Follow the link below and enter your order details.
  2. You will follow the on-screen instructions and return your Impression Kit to the provided address.
  3. The designated staff member receiving your Impression Kit will recognise the label stating “RETURN”
  4. The designated staff member will identify the returned Impression Kit in our Returns Centre app.
  5. The designated staff member will make a decision by either issuing your refund or rejecting your refund.

To submit a refund request, please click here.

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