Impression Kit and 3D Scan Process
How do I choose between an Impression Kit or 3D Scan?
Where can I buy an Impression Kit or book a 3D Scan?
What if I don't want a 3D Scan?
How does the 3D Scan technology work?
How do I schedule a 3D Scan?
How long does a 3D Scan take?
What happens if I am late for my appointment?
Can someone walk me through using the Impression Kit?
Can I get a refund for my Impression Kit?
What if I make a mistake on my impressions?
What is the Impression Check?
I need dental work before I start
Do you fix overcrowding?
How do I return my Impression Kit?
How to do an Impression Check?
How Long Will It Take To Receive My Treatment Plan?
How long can I store Impression Putty?
What if I have a metal (back bar) retainer on just one arch of my teeth? Am I still able to have a 3D scan?
How do I cancel/re-schedule my appointment?
Do I need upper and lower impressions for straightening one set of teeth?
Can I get some dental work done in your clinic before my 3D scan?
How do I book a Video Impression Kit Consultation?
Treatment
What if I think my teeth need more movement at the end of my smile journey?
Does a licensed dentist or orthodontist review my case?
How long is the typical treatment process?
How often should I wear my aligners?
Are results guaranteed?
Will my teeth hurt during treatment?
Can I use SmileLife Clear Aligners on only my upper or lower teeth?
What's the warranty/guarantee?
What happens if I break/lose an aligner?
Why don’t my aligners cover my molars?
Can I get a filling done when I am in aligner treatment?
Can Invisible Aligners reduce the height of my longer tooth?
How can I reject my Treatment Plan?
How often do I come to the dentist once I have started my treatment?
Pricing
How much do SmileLife Clear Aligners cost?
Can I use my insurance to pay for SmileLife Clear Aligners?
Is there a money back guarantee?
Why is single arch not half price compared to dual arch?
Can I pay off my Humm by Flexi Fi plan early?
Can anyone apply for Humm by Flexi Fi finance?
What documents do I need for Humm by Flexi Fi?
Claim 20% Back with a MED 2 FORM
How long does it take to fill out the Humm by Flexi-Fi application?
What is FastLane?
SmileLife Clear Aligners
How do I know if I'm right for SmileLife Clear Aligners?
What are SmileLife Clear Aligners?
Can I use SmileLife Clear Aligners If I have missing teeth?
Am I a candidate for SmileLife Clear Aligner treatment if I have an implant?
Are SmileLife Clear Aligners trimmed in a scalloped fashion or straight across?
Do I need new impressions for the retainers after receiving dental bonding?
Traditional Braces vs Clear Aligners
What if my aligners are loose?
Can I drink while wearing my aligners?
My aligners are too tight.
Whats in the ToolKit?
Are they actually invisible/discreet?
How do I remove my aligners?
If I need a bridge on one set of my teeth, can I receive treatment on the opposite set?
I have a black triangle between my teeth and gum!
What is the best way to clean my aligners?
What if I change my aligners too early or skip an aligner?
My first aligner is loose
What if I have not worn my aligners as prescribed?
Do Clear Aligners fix bites?
If I have dentures can I get Clear Aligners?
Can I receive Clear Aligner treatment if I have crowns?
My aligner is hurting, what should I do? Aligner trimming tutorial
Can Invisible Aligners fix my crossbite?
I.P.R. - Everything you need to know.
My aligner is cracked/broken, what should I do?
When will I get my aligners?
Does it fix an overbite?
Will Clear Aligners give me a lisp?
Can I wear my aligners in the gym?
I have gaps between my aligners and teeth
My aligners don't fit
SmileKit is now SmileLife
Can I get a refund for my aligners?
Shine™ Teeth Whitening
What is Shine™?
How do I use Shine™?
What does the LED Accelerator Light do?
How long does Shine™ whitening last?
How do I clean the LED accelerator light?
Can I use Shine™ if I have fillings, bonding, or veneers?
Other frequently asked questions
Do you have before and after photos of patients who have used the SmileLife Clear Aligners?
I wasn’t eligible for treatment when I purchased my impression kit or scan visit. I’ve since addressed the concerns (cavities, wisdom teeth, etc.). Can I use SmileLife now?
Is there a minimum age required to use SmileLife Clear Aligners?
What are the SmileLife teams qualifications?
Does SmileLife ship internationally?
Can I drink tea/coffee with my aligner in?
Can I get a refund for my Impression Kit?
Can I smoke with my aligners in?
What is the Smile Guarantee?
SmileLife iOS & Android App
How to do check-in photos
My QR code isn't working
How do I scan a QR code to register my Impression Kit?
How do I download the SmileApp?
AfterCare Retainers and SmileCare
- All Categories
- Impression Kit and 3D Scan Process
- Can I get a refund for my Impression Kit?
Can I get a refund for my Impression Kit?
Updated
by Greg D
Clear Aligner therapy isn't right for everyone, so if you follow all our processes correctly and the dentist or orthodontist determines that you're not eligible for treatment, we'll refund you entirely.
Drop us a message by clicking on the chat button on the bottom right or call +35315133347 to discuss your refund.
If you ordered and Impression Kit and decide to not go ahead with your Impressions from the moment you receive them, then you can return them to us so long as your kit is unused and unopened. (Please note that you will bear any and all postage fees required for your Impression Kits return to SmileLife)
➡️ Click here to send back your impression kit ⬅️
For more information on our returns and refunds policy, click here.
We are sad to see you go! 😭